Salt&Pepper Diamond Drop pendant

Refun policy

We have a 14-day return policy, which means returns must be received within 14 business days of receipt.

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, in its original packaging and in sellable condition.

Cancellations must be made within 24 hours from the date your order is received, Which means that we will start preparing shipping process after 24hour after your purchace online.

Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products , such as special orders ,resized, alterations, personalized items and final sale items.

Shipping charges will be deducted from any refunds

To start a return, contact us at cyedesigns17@gmail.com

 If your return is accepted, we’ll send you instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at cyedesigns17@gmail.com 

All return shipments must be shipped back via FedEx.Returns should be sent to: 

CYE Designs

5F, #502

32, Nonhyeon-ro 38-gil, Gangnam-gu, Seoul, Republic of Korea

zip: 06296